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North Carolina Local Health Department 
Accreditation Program
Monthly Highlights
June 2019


Congratulations to Health Departments Reaccredited at the May 10 Board Meeting

The following health departments were reaccredited at the May 10, 2019 Board meeting:

The minutes from the special Board meeting that was held on April 29, 2019 and the November 16, 2018 Board meeting are posted.

Onboarding to the New Dashboard
We look forward to onboarding all health departments to the new online dashboard. As your agency is gathering information, please do not hesitate to contact us with any questions at As you are deciding the user types for your team, please note that you will be able to easily change these once you have access to the dashboard. There will be an entire session focused on user types at the workshop in August. The initial users that you select are only used to set up the dashboard.

Using the New Dashboard – Timeline for Trainings
As everyone is getting ready to use the dashboard, we wanted to send a reminder of the training resources that will be available.

Dashboard Tutorials – we will be posting a series of tutorial on our website for all users. The tutorials will train all users on the functions that they will need to use in the dashboard for Accreditation.

NCLHD Accreditation Annual Workshop – the Annual Workshop being held August 8-9, 2019 will focus on the use of the dashboard. The workshop will focus on the AACs use of the dashboard; however, all health department staff are welcome to attend.

Dashboard Webinar – September 17, 2019 from 10 a.m. – 11 a.m. Webinars will be held bi-annually to review basics steps in the dashboard and answer questions from users. There is no cost; however, registration will be required. Registration information will be posted on the NCLHD Accreditation website in August.

Dashboard Users
Each health department will get 10 dashboard users through the NCLHD Accreditation program. Additional users can be purchased for a fee, listed below. Users can be purchased at the beginning of each fiscal year. If you are interested in purchasing additional users, please email

User Fees (10 users are already included)
Up to 50 users – $60/user per year
51 – 124 users – $12/user per year
125 and up – $6/user per year

Dashboard Page on the NCLHD Accreditation Website
We are adding a dashboard page to the NCLHD Accreditation website. This page will include tutorials on using the dashboard for the NCLHD Accreditation Program. The tutorials are designed to train all users on the dashboard. We will send an announcement once this page has been posted.


NCLHD Accreditation Annual Skills-Building Workshop – Registration is Almost Full!

The theme of this year’s workshop is The Life Changing Magic of the NCLHD Accreditation Dashboard. The workshop will be held August 8-9, 2019 at the Conference Center at Guilford Technical Community College, Colfax N.C. Workshop participants will learn how to use the new NCLHD Accreditation Dashboard. The workshop will focus on the AACs’ use of the dashboard; however, other health department staff are welcome to attend.

In addition to learning how to use the dashboard for our program, the workshop will feature stories from health departments that have already started to use the dashboard and a representative from Knowledge Capital Alliance, who created the VMSG Dashboard, will be presenting on the full range of performance management features that are available through the dashboard.

Registration is limited to 120 participants, and we have almost reached that number of registrants at this time. When 120 is hit, the registration system will start a waitlist automatically, so please go to the same registration link to get your name on that list. If we can open up for more registrants, we will notify those on the waitlist as soon as possible.

Registration fee is $165.


Say CHEESE! And Share the Picture Please!
Does your health department have a picture of staff celebrating reaccreditation? If so, we would like to include it in the 2018-2019 NCLHD Accreditation Annual Report. Every health department is different, and we want to recognize and celebrate the many people across the state who contribute to accreditation success – any group photos of your staff are welcome! Please send photos to by July 12.

NCLHD Accreditation Annual Survey
It is almost time for the NCLHD Accreditation Annual Survey. We will be administering the survey mid-June to mid-July. All AACs, health directors and accreditation team members are asked to complete the survey.


NCLHD Accreditation Annual Skills-Building Workshop: August 8-9, 2019, Conference Center at Guilford Technical Community College, Colfax N.C.

Accreditation 101: New Agency Accreditation Coordinator Training: September 24, from 9 a.m. – 4 p.m., Greensboro, N.C. Registration will open July 9.

NCLHD Accreditation Board meeting: November 22, 2019. 10 a.m. – 3 p.m., Wake County Human Services, Swinburne Training Room #2149, 220 Swinburne St., Raleigh, N.C., 27610.


Randolph County – Storing and Tracking Evidence

Wendy Kennon, Health Education Supervisor/Safe Kids Coordinator
Randolph County Public Health

Wendy Kennon, a Co-AAC in Randolph County, and her team use a combination of approaches to track and store their evidence for Accreditation. First, each staff member who is responsible for submitting evidence is issued a milk crate storage bin. The bins contain folders labeled with Benchmark numbers so that paper copies of evidence can be stored, and when one of the AACs request pieces of evidence, staff members have it readily available.

Secondly, Wendy and her Co-AAC review evidence quarterly during each cycle year instead of waiting until the end of each year. This review timeline ensures that they are not overwhelmed at the end and do not miss fulfilling an Activity.

Lastly, they keep an excel spreadsheet similar to the one mentioned by Henderson County in the July 2018 Monthly Highlights and use it during their quarterly review. The sheet is color coded and lists each Benchmark, each year’s evidence (if it’s an annually reported activity) and whether it has been completed or not, in-progress or no evidence.


Share your tips and tricks for accreditation success with other local health departments across the state. If you have a tip or trick that you would like to share, send a summary, no more than 500 words including the activity addressed and any lessons learned. Please send your submission to Stories will be shared via these monthly highlights.

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