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New Releases

Updated Documents now Posted
Each year on January 1, we post any updated documents to our website. Listed below is a summary of the documents that have been posted. You can learn more about the updates that have been made by attending the January 21 Annual Update Webinar (see registration information in the section below).

HDSAI Interpretation Document: there were no changes made to the interpretation document in 2020. The color has been removed from the text, the cover color has been changed to grey and a note was added to the front cover stating that there are no 2020 updates.

NCLHDA Dashboard User Guides: the General User and Organizational Administrative User Guides for the dashboard have been updated. The updates that have been made to each guide are listed in the section “2020 Updates.”

Operational Guidelines: the NCLHDA Board has voted on updates to all three sets of operational guidelines. The Record of Revision in the front of each set of guidelines outlines the changes. Specifically, language about discrimination and harassment has been added to all three sets of guidelines. Additionally for the Site Visit Team Guidelines, there has been language added for Site Visit Coordinators being able to stop a site visit due to any concerns about health and safety and language added regarding prohibiting site visitors from serving as paid consultants for accreditation while they are serving as site visitors.

Roles and Responsibilities of Board of Health: the Roles and Responsibilities of Boards of Health Related to North Carolina Local Health Department Accreditation has been updated, both the PowerPoint presentation and guide are available for download and use.

Additional Documents Posted (dates updated; no changes made to the documents):
Activities that Require Visual Observation Document
Personnel Record Review Worksheet

Accreditation in Action

NCLHD Accreditation Annual Update Webinar – Registration is open
January 21 from 9:30 – 11:30 a.m.

The 2020 NCLHD Accreditation Annual Update Webinar will be held on January 21 from 9:30 – 11:30 a.m. The webinar will provide updates on changes made to the NCLHD Accreditation Dashboard, an update of changes made to the Operational Guidelines and an overview of the plan for systematically reviewing accreditation activities. We encourage at least one person from each health department to attend the webinar. The webinar will be archived and posted on our website for later viewing. There is no cost to attend, however, you must register:

Save the Dates:

Bi-Annual NCLHD Accreditation Dashboard Webinar
April 21 from 10—11 a.m.

Two times a year the NCLHD Accreditation Program offers a webinar on the use of the dashboard for evidence submission and review. The webinar is appropriate for all types of users. There is no fee to join the webinar, however, registration will be required. Registration will open in February.

Accreditation 101: New Agency Accreditation Coordinator Training
April 23 from 9 a.m.—4 p.m.

The spring 2020 Accreditation 101: New Agency Accreditation Coordinator Training will be held on April 23 from 9 a.m. – 4 p.m. at the Renaissance Computing Institute (RENCI), 100 Europa Drive, Chapel Hill N.C. Registration will open on January 21, 2020. The registration fee is $60.

The New AAC training is an interactive training that provides an orientation to the accreditation process, an overview of the online dashboard for evidence review and submission, and tips for being a successful AAC. This training is for new AACs, co-AACs and back-up AACs. The fall 2020 New AAC training will be held on Tuesday September 15 prior to the NCPHA Fall Educational Conference in Wilmington. More details will be available soon.

Key Dates

NCLHD Accreditation Annual Update Webinar: January 21, 2020, 9:30—11:30 a.m. Webinar. There is no fee, however, registration is required:

Bi-Annual NCLHD Accreditation Dashboard Webinar: April 21, 2020, 10 – 11 a.m. Webinar. There is no fee, however, registration is required and will open in February.

Accreditation 101: New Agency Accreditation Coordinator Training: April 23, 2020, 9 a.m. – 4 p.m., Renaissance Computing Institute (RENCI), 100 Europa Drive, Chapel Hill, N.C. Registration will open January 21, 2020.

NCLHD Accreditation Board meeting: May 8, 2020 9:30 a.m. – 1:30 p.m. North Carolina Division of Public Health, 5506 Six Forks Rd., Raleigh NC, in the Cardinal room.

Tips and Tricks for Accreditation Success: Stories From the Field

Henderson County Department of Public Health: Quality Assurance Form

According to Anita Glance, AAC:

We have a newly developed quality assurance form to help keep us on track with several activities. This form is used with our internal annual quality assurance for programs/divisions. We have several new leadership team members since our last accreditation cycle, this document helps to remind them of some of the broad accreditation activities that apply to all of leadership. The idea really started with brainstorming a way to better capture evidence and data for activity 19.1, utilization data for underserved, at-risk and vulnerable populations identified in the CHA. We are still in the testing and refinement phase, but this is still a good starting point for us.

For more information contact Anita Glance at

We Want to Hear From You

Share your tips and tricks for accreditation success with other local health departments across the state. If you have a tip or trick that you would like to share, send a summary -no more than 500 words including the activity addressed and any lessons learned. Please send your submission to Stories will be shared via these monthly highlights.

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