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NCLHDA Program Updates
We hope that you are all doing well during this uncertain time. We are all adjusting as we can to the evolving circumstances surrounding COVID-19. While the NCLHD Accreditation Program is a legislatively mandated program, we want to reiterate our commitment to working with all stakeholders to be as flexible as possible, while also assuring program requirements are maintained. Listed below are current program updates in response to COVID-19:

Executive Order 119
The Governor passed Executive Order 119 on March 20. with a partial focus on supporting local health departments.  Page 3 of the order states:

As a result of the Executive Order, the NCLHDA Board will be holding an emergency meeting soon to decide how to move forward with the accreditation process. The outcomes from this meeting will be communicated to local health departments shortly thereafter.

Summer Webinar Series
We are postponing the start of the webinar series. We are revising the plan for the webinars and will share more details once they become available.

Working Remotely
As a reminder, the NCLHDA Program staff are working remotely. The best way to reach us is at

Welcome Lydie Costes
We are excited to share that Lydie Costes has joined our team at the North Carolina Institute for Public Health (NCIPH) and will be providing program support to the NCLHD Accreditation Program. She will be assisting with logistics related to site visits, board meetings and special projects. Lydie has a BA in Psychology and is a Magill-Rhoads Scholar. Since graduating from college, Lydie has worked in a variety of business and volunteer roles and brings a breadth of experience to NCIPH Welcome Lydie!

Accreditation in Action

NCLHDA Dashboard Tips and Tricks – Setting an Administrator for a Group
The individual(s) who is set as the Administrator for a Group is the individual(s) who will be listed as the contact person on notification emails and will receive the service requests; both are optional feature of the dashboard.  If you do want to have individuals assigned as an Administrator for a Group, follow the steps below.

The Administrator for a Group must be someone assigned Org. Admin User Permissions.

  • To assign an Administrator, navigate to the User Management page.
  • Select the name of the individual who is being assigned as the Group Administrator.
  • Click the Admin Links button at the bottom of the screen.
  • Put a check in the box next to NCLHDA – 20XX.

These steps are also described on page 7 of the Organizational Administrative User Quick Start Guide for the NCLHDA Dashboard 2020.



Key Dates

Bi-Annual NCLHD Accreditation Dashboard Webinar: April 21, 2020, 10 – 11 a.m.  There is no fee; however, registration is required. Register now.

NCLHD Accreditation Board meeting: May 8, 2020 9:30 a.m. – 1:30 p.m. Location TBD.


Tips and Tricks for Accreditation Success: Stories From the Field

Randolph County Performance Evaluation Checklist
Randolph County uses a performance evaluation checklist as a tracking method for annual employee performance evaluations. This document includes annual required training dates, a list of policies to review, certifications applicable to the position/employee, staff member information, job description review, and employee and supervisor signature lines. It is helpful to have all training dates on one form for quick accessibility, and it helps to eliminate the possibility of missing a required training.

Another tool used along with the checklist is a spreadsheet containing staff member names and dates for all required training (to have in one location). This allows for quick access to training dates when completing the performance evaluation checklist. When a staff member misses a required training, the spreadsheet cell for that missed training is highlighted to ensure the training is made up and not missed.

For more information, contact Wendy Kennon at

We Want to Hear From You

Share your tips and tricks for accreditation success with other local health departments across the state. If you have a tip or trick that you would like to share, send a summary -no more than 500 words including the activity addressed and any lessons learned. Please send your submission to Stories will be shared via these monthly highlights.

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