NCLHD Accreditation Program Frequently Asked Questions
The program continues to be a collaboration between the North Carolina Institute for Public Health (NCIPH), part of the Gillings School of Global Public Health at the University of North Carolina at Chapel Hill, the N.C. Association of Local Health Directors, and the N.C. Division of Public Health. NCIPH provides accreditation staff support including an Accreditation Administrator, Program Assistant and Training Coordinator.
Accreditation is an ongoing process that allows health departments to assess their services compared to recognized standards and address any identified discrepancies. Through this process, health departments can regularly assess and improve the quality of their services. The process also supports staff and leadership development and community engagement.
Complaints are submitted to the NCLHD Accreditation Program and reviewed by the NCLHD Accreditation Board. Complaints must be specific to accreditation Standards and Activities; we do not accept general complaints about a health department.
The NCLHD Accreditation Program has a policy and established procedures for accepting complaints. To learn more or to submit a complaint, please visit the “Report a Complaint” page.