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HENDERSON COUNTY DEPARTMENT OF PUBLIC HEALTH, Fall 2022

The Site Visit Team identified the COVID response debriefing for public health staff as a best practice. The management of the department realized the need to provide staff with the opportunity to discuss the impact that COVID has had and hired a consultant to engage staff in this process.

CABARRUS HEALTH ALLIANCE, Winter 2023

The site visit team recognizes as a best practice CHA’s Workforce Development Plan that is very comprehensive using the ADDIE model from the military to include employee satisfaction, salary studies, promotion of mental health, diversity of the staff that mirrors the population and identifying training needs and opportunities, assigning responsibility for all aspects of the plan and developing relationships with universities and research facilities to assist with implementation of the plan. Due to the unique governance of CHA as an authority board, CHA is able to offer competitive salaries competing with other organizations in the community. CHA has the ability to recruit and employ a diverse population that mirrors the community. A culture of employee satisfaction is pervasive within the organization.